The processing time depends on several things: the type of order,whether your order is complete (Do we have your prescription and PD?), and when you place it.
Standard Shipping: 3-5 Business days.
Prescription Orders: 10-12 Business Days
Express Shipping: 2 Business Days
Standard Shipping: 5-7 Business Days
Prescription Orders: 12-14 Days
Express Shipping3-4 Business Days
What does shipping cost?
Shipping is free worldwide on orders over $50. Basic shipping cost is $5.00 in the US and $15.00 internationally
What is your Return Policy?
We have a 30 day, no questions-asked return or exchange policy for all your eyewear. If you're not satisfied, we can set you up with a full refund or exchange within 30days of reciept. Additionally, we have a lifetime Warranty on all of our frame and non-prescription lenses. Prescription lenses are not covered under our lifetime warranty program! Gift card purchases are non-refundable.
What do I do I if I'm experiencing issues with my prescription?
Sometimes it takes a few days to adjust to a new prescription , but if you're having ongoing trouble with your glasses, email us at email@example.com. We'll help determine the issue so that we can re-make your glasses and make sure that make sure that your prescription is just right!
Can I get my glasses expedited?
expedite shipping is availve only for non-prescription items.